Frequently asked questions about the Museon
Do you have questions about the safety rules due to Corona?
Q: Is the Museon suitable for children under 6 years?
A: Children under the age of 6 just need a little more explanation from their parents or supervisors, but most of the time they find it very exciting and fascinating in the Museon.
Q: Do you also have quests for children?
A: Yes, for the exhibition One Planet we have a quest that will guide you through the exhibition. We also have a treasure hunt through the temporary exhibition Ötzi, the Iceman.
Q: I am planning to come to the Museon with children. About how long does a visit take?
A: Of course it depends on what you want to do and how old the children are. If you only come for the temporary exhibitions, a visit takes about 1 to 1.5 hours. If you also want to see the permanent exhibition or participate in the activities, you can plan about 2 to 3 hours. But there are also visitors who don't have enough after 4 hours :-)
Many visitors combine a Museon visit with a film in Omniversum.
Q: We would like to visit the Museon and Omniversum. Is it possible to temporarily interrupt the visit to the Museon for a film in the Omniversum and then re-enter the Museon again with the same ticket?
A: Yes, that is possible, the combi card is valid for one day. Perhaps it is useful to pass on at the desk that you want to come back after the film. During weekends and school holidays, you can only buy tickets at the Omniversum ticket office. This is recommended anyway, because of the reservation of a certain film.
Q: Can I buy a "Museumkaart" at the Museon?
A: Yes, you can. A card costs € 64.90 for adults and € 32.45 for children and young people up to the age of 18 (including € 4.95 one-off administration costs). You will then receive a temporary card, which is immediately valid. Via www.museumkaart.nl/registreren.aspx you must register the card within 31 days. For more information, please visit www.museumkaart.nl
Q: Is the Museon accessible with a wheelchair?
A: The Museon is easily accessible for wheelchairs. Please use the main entrance to the Museon, because the entrance through the garden of the Gemeentemuseum is not suitable for wheelchairs. For each wheelchair user, one companion can enter the museum free of charge. There are 2 wheelchairs available in the Museon (for free). These can be reserved during opening hours via tel. 070-3381355.
Q: Can I take my dog to the Museon?
A: No, only certified assistance dogs are allowed to go to the Museon.
Q: Can I take pictures in the Museon?
Yes you can, but only without flashlight (in connection with the preservation of the collection).
Due to the safety measures because of the Coronavirus, it is currently not allowed to take photographs or make videos.
Q: Is there parking near the Museon?
A: Yes, around the Museon is the possibility to park on the street, this costs € 1.70 per hour (from 13:00 h). You can also park in the parking garage of the World Forum at Churchillplein 10 or The Hague Marriott at Johan de Wittlaan 30. For the World Forum exit tickets of € 6.00 are available at our box office.
Please note: our exit tickets are only valid voor "inrit A" of the World Forum garage, but not for "inrit B"!